Refunds Policy :::

Refund Policy

At Orbus³, we are committed to providing quality education and support throughout your learning journey. Your satisfaction is important to us, and we aim to ensure our refund arrangements are fair, transparent, and in line with your consumer rights.

Fee for Service

Orbus³ does not require an upfront payment for training. Instead, invoices are issued after you have successfully completed a unit of competency.

Because of the payment process, refunds are not available if you withdraw before commencing training in a unit or once training in that unit has started.

If you withdraw from your qualification before completing it, no refund will be provided for units where training and assessment have already been fully delivered.

Career Start – Queensland

Under Queensland’s Career Start program, co-contribution fees are payable upon completion of each unit of competency. These fees may be paid by your employer on your behalf.

Orbus³ invoices employers quarterly, in arrears, for units completed within that previous quarter.

Because no upfront payments are required under this arrangement, refunds are not applicable.

If you cancel or withdraw, Orbus³ will discuss any possible refunds directly with your employer. Refunds (if applicable) can only be made to the party that paid the co-contribution fee.

User Choice – ACT

In the ACT, a $450.00 student contribution fee is payable on enrolment. These fees may be paid by your employer on your behalf.

If you cancel or withdraw, Orbus³ will discuss any possible refunds directly with your employer. Refunds (if applicable) can only be made to the party that paid the co-contribution fee.

Where a refund may be applicable, Orbus³ will consult with your employer.